We would love to hear from you. FamilyOS is being built to help families stay organized, supported, and intentional through pregnancy, postpartum, baby care, mood tracking, fertility, nutrition, and future family planning tools.
For general questions, beta feedback, support requests, privacy requests, accessibility issues, account deletion requests, or legal notices, email us at the address below.
General, support, privacy, legal
jalenmpickens22@gmail.comUse a clear subject line — for example "Privacy request," "Accessibility," or "Account deletion" — so we can route your message quickly.
Not for emergencies
If you or someone else may be in danger, call 911 or your local emergency services. If you are thinking about harming yourself or someone else, call or text 988 in the U.S. FamilyOS cannot monitor messages in real time.
What to include
- Enough detail for us to understand your request.
- The page, screen, or feature involved, if relevant.
- Your preferred way to receive a response.
What not to send
Please do not send sensitive medical, mental health, fertility, baby, nutrition, financial, legal, or emergency information through email unless we specifically request it through a secure process. Do not send medical records, lab or ultrasound results, prescriptions, therapy notes, financial account numbers, Social Security numbers, government IDs, passwords, or private information about a child or partner without proper authority and consent.
Privacy of your message
Messages you send may be reviewed by authorized team members or service providers who help us respond. We use contact information to respond, troubleshoot, protect the Service, comply with law, and improve FamilyOS. See our Privacy Policy for details.
Account deletion
To delete your FamilyOS account, follow the in-app path in Settings → Account, or email us with "Account Deletion" in the subject. See our Account Deletion Policy.